Service and continuous development are here as well as compatibility with the solutions on stationary computers and security of customer data.” High-performance mobile CRM solutions are designed so that the user even can edit the customer visit, if there is no data connection to the server. As soon as the Smartphone back dials in a network, the data is updated automatically. Communicates with the customers now guaranteed on the basis of the latest data. Really secure solutions that protect the product and customer data, usually a multi-level access concept is based, are not accessible the data without a password. In addition, the data on a mobile device is encrypted.

So strangers on the information about orders, invoices and the like can not access. And also for the worst case, the defect or loss of a Tablet PC or Smartphones, can be the end devices from a distance in their Reset the factory settings. Here, novelist expresses very clear opinions on the subject. So at any time, the customer data can be deleted on the device. This method ensures a high degree of data security. Nevertheless, the data will be not lost: Mobile CRM software, they are stored in a data center or on the server of the company. Also popular are mobile apps from the area of unified communications. So, for example, various programs are offered at low cost or even for free, enabling chat, send files, and Voice over IP telephony.

Also there ecenta clear advantages for professional applications that are based on proven solutions and all necessary features regarding security and exhibit scope. Voice over IP telephony has established itself first in the consumer sector, keyword Skype. Until then, the business environment has tightened. It is now also in the apps. Here, too, there are solutions that are actually suitable for business communication”, as Schellenberg. The advantage is “here at the professional solutions also in it, that they not Island apps” are, but can be combined with other applications, such as, for example, mobile CRM,. Such features make the difference between solutions for household and professional applications.”ecenta a product and consulting company, is on the challenging implementation projects in the areas of SAP Business Suite, especially SAP CRM (customer relationship management) and SAP BCM, and SAP NetWeaver, specifically in the areas of business intelligence, master data management, process integration (Exchange infrastructure), composite application framework and Enterprise Portal specializes. ecenta, due to its professional expertise and successful cooperation in the areas of CRM, MDM, business objects information management solutions, process integration, application server, identity management, BPM, and banking in the SAP special expertise, program was recorded. Contact: Ecenta AG Joachim Schellenberg (business development) Altrottstrasse 31 69190 Walldorf fon 06227/73-1540fax 06227/73-1549